Everything you might be wondering
A place for all the practical questions, from booking and pricing to funding and what a visit actually looks like. Can’t find what you need? Just get in touch.
General & Booking
What areas do you cover?
Nurture provides support across Christchurch, Selwyn, and Waimakariri.
How does booking work?
It starts with a free discovery call so we can chat about what you need, followed by an in-home consultation to meet in person and plan your support. From there, we lock in your booking and get started.
How far in advance should I book?
A week or two ahead is ideal, especially for packages, but I’ll always do what I can to fit shorter notice in, particularly for overnight or urgent situations.
How do I pay?
Payments can be made by bank transfer, or by credit or debit card (Visa or Mastercard). Payment is due before your first visit.
Can I book a single visit, or do I need a package?
Either works. Casual hourly bookings are available with a three-hour minimum, or you can choose a package if you know you’ll want ongoing support.
Services & Pricing
What does Nurture offer?
Daytime Postpartum Care, Overnight Newborn Care, and Family & Recovery Support, plus dedicated support for families with multiples.
What’s the casual rate?
$50 per hour, with a three-hour minimum booking.
What packages are available?
Welcome Home ($450, 9 hours), Recovery Support ($750, 15 hours), and Village Support ($1,200, 24 hours). Hours can be used flexibly across single days or spread over several visits.
Which package should I choose?
It depends on how much support you need and for how long. Welcome Home suits a gentle start, Recovery Support is the most popular choice for steady ongoing help, and Village Support suits families wanting a fuller stretch of care. We’ll talk it through at your discovery call.
Overnight Care
What hours does overnight care cover?
Overnight Newborn Care runs from 10pm to 6am, at $300 per night.
Will you wake me during the night?
Only if you’d like me to, or if something needs your attention. Otherwise you sleep through, and I handle what comes up.
I’m breastfeeding, can overnight care still work?
Yes. Many parents express milk beforehand, or I’ll bring baby to you for a feed and take care of the burping, soothing, and resettling myself afterwards.
What do I need to have ready?
Just the basics: nappies, formula or expressed milk if using it, and a safe sleep space for baby. We’ll cover everything else at the in-home consultation before your first night.
Can I book more than one night?
Yes. Overnight support can be booked across multiple nights, or combined with daytime hours through Recovery or Village Support.
Family, Recovery & Multiples
Is support only for the baby, or the whole family?
The whole family. Support covers your recovery, household tasks, meals, and attention for older children, not just baby care.
Do you have experience with twins or triplets?
Yes. Caring for more than one baby at a time is part of my 30-plus years of experience with babies and young families.
Can you help with an older sibling too?
Yes. Keeping an older child feeling included and cared for is very much part of what I offer.
Do you offer sleep training or consulting?
Not at this stage, though it’s something that may be added down the track. Overnight and daytime support both include gentle settling and soothing as standard.
Funding
Can I get funded support through WINZ?
Eligible families, including those with multiples or in a domestic emergency, may get help through WINZ’s Home Help. You apply directly, and once approved, you choose your own home helper, so you’re free to bring me in.
What about ACC?
If you’re entitled to home support through ACC for a birth-related injury or another eligible situation, Nurture can provide care once approved by your ACC case manager.
Do you help with the funding paperwork?
Yes. I’ll help guide you through the WINZ or ACC process and support you with the weekly timesheet once you’re approved.
Where can I find more detail?
See the Funding (WINZ & ACC) page for the full breakdown of both options.
Safety & Experience
What’s your experience?
Over 30 years around babies and young families, alongside a Postpartum Doula Certification and First Aid certification.
Are you police vetted?
Yes, a full New Zealand Police vet is in place, giving families peace of mind before I ever step into your home.
What happens at the in-home consultation?
It’s a chance to meet in person, talk through your situation and preferences, and put together a support plan that actually fits your family before any booking begins. The in-home consultation is $50, credited back to your package if you go on to book one.
How long will you be involved with my family?
As long as it’s useful to you. Many families start in the newborn weeks, but I’m here right through that first year, not just the earliest days.
Still wondering about something? I’m always happy to talk it through.
Book a free discovery call